Privacy Policy

This Privacy Policy explains how Prosite Services ("Prosite," "we," "us") collects, uses, and shares information when you use Prosite Estimator (the "Service"). By using the Service, you agree to this Privacy Policy and our Terms of Service.

1. Information we collect

Information you give us:

• Account information: your email address, optional name, and password. Passwords are stored only in hashed form; we cannot see your actual password.
• Company profile: company name, phone, email, address, logo, language preference, and the pricing and rate settings you configure.
• Your customers' information: names, contact details, and project addresses of the clients you add.
• Estimates and invoices: project names, notes, room measurements, line items, prices, and totals.
• Feedback: messages you send through the in-app feedback form, along with your name and email.

Information collected automatically:

• Account activity: when your account was created and when you last signed in.
• Technical data: our hosting provider automatically records standard server logs, such as IP address, browser type, device information, and pages requested.
• Cookies: we use only essential cookies: a sign-in cookie that keeps you logged in, and a cookie that remembers your language. We do not use advertising or third-party tracking cookies.

2. How we use information

• to provide, operate, and maintain the Service, including generating your estimates, PDFs, and invoices;
• to create and secure your account, including preventing fraud and abuse;
• to respond to your questions and feedback;
• to fix problems and improve the Service; and
• to comply with law and enforce our Terms of Service.

We do not sell your personal information, and we do not share it for advertising.

3. How we share information

We share information only as follows:

• Service providers that run the Service for us, under their own privacy and security commitments: Vercel (website hosting) and Neon (database hosting). If paid plans are offered in the future, payments will be processed by Stripe, and we will not store your full card number.
• People you choose to share with, such as when you download an estimate or invoice and send it to your customer.
• Legal and safety reasons: if required by law, subpoena, or court order, or to protect the rights, property, or safety of Prosite, our users, or others.
• Business transfers: if Prosite is involved in a merger, acquisition, or sale of assets, information may be transferred as part of that transaction.

4. Your customers' information

When you enter information about your own customers, you decide what to enter and how it is used, and we process it on your behalf to provide the Service. You are responsible for having the right to collect and enter that information and for meeting any legal obligations you have to your customers.

5. Data retention and deletion

We keep your information for as long as your account is active or as needed to provide the Service, then delete or anonymize it unless we need to keep it to comply with law, resolve disputes, or enforce our agreements. You can delete clients and estimates in the app at any time. To delete your entire account and its data, email support@prositeservices.us from the email address on your account.

6. Security

We use reasonable safeguards, including encrypted (HTTPS) connections, hashed passwords, and access controls. However, no method of transmission or storage is completely secure, and the Service is a free beta, so we cannot guarantee the security of your information. Keep your password private and keep your own copies of important records.

7. Your rights and choices

You can view and update most of your information in the app's Settings. Depending on where you live (for example, California or other U.S. states with privacy laws), you may have the right to request access to, correction of, deletion of, or a copy of your personal information, and to not be discriminated against for exercising these rights. To make a request, email support@prositeservices.us. We may need to verify your identity before acting on a request.

8. Children

The Service is for businesses and adults 18 and older. We do not knowingly collect information from children under 13. If you believe a child has given us information, contact us and we will delete it.

9. Where information is stored

The Service is operated in the United States, and information is stored and processed in the United States. If you use the Service from outside the U.S., you understand that your information will be transferred to and processed in the U.S.

10. Changes to this policy

We may update this Privacy Policy from time to time. We will post the updated version on this page and change the effective date above. If a change is significant, we will make reasonable efforts to notify you.

11. Contact

Questions or requests about your privacy? Email us at support@prositeservices.us.